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Bilingual Collections Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for a Bilingual Call Center Collections Specialist.
Key Responsibilities

Collects payments for medical expenses through phone calls, offering solutions and negotiating repayment terms
Documents patient information and resolves inquiries using internal technology platforms
Educates patients on the healthcare revenue cycle and maintains compliance with industry regulations

Required Qualifications

High School Diploma/GED required
1+ year(s) of experience in a customer service capacity preferred
1+ year(s) of experience speaking Spanish fluently in a professional setting required
Basic understanding of contact center processes and techniques preferred
Exposure to collections industry and healthcare revenue cycle preferred

Keywords: VirtualVocations, Montebello , Bilingual Collections Specialist, Accounting, Auditing , Vista, California

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