RN Admissions Resource Nurse
Company: Hospice of the North Coast
Location: Carlsbad
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description JOIN A TEAM THAT IS COMPACT IN
SIZE, YET LARGE OF HEART Hospice of the North Coast hires
passionate individuals eager to join our agency's mission: to
deliver compassionate, personalized care to patients and their
families during end-of-life transitions. We hire individuals who
wish to thrive on playing a unique role in a person's life. They
are compassionate clinicians and administrative staff who take
pride in serving as advocates for each and every patient and who
are fulfilled by being part of a very intimate stage of life.
Collectively we serve patients, their families, and the community.
Are you looking for a fulfilling role that will allow you to make a
difference in a patient's life? Please apply today! Full time in
office position - 40 hours - Must be available to work every other
Saturday. Position Summary The RN Admissions Resource Nurse has
primary responsibility for timely scheduling of face-to-face,
"home" visits by hospice staff to those inquiring about hospice
services' ideally meeting them on the same day as the inquiry. This
role will play a crucial role in census development in conjunction
with the marketing department. Whether through telephone, fax, or
e-mail/website, this role creates each possible customer's first
impression of Hospice of the North Coast. QUALIFICATIONS:
Education: Completion of high school required; ADN PSN preferred
additional coursework in healthcare-related areas strongly
recommended. Credentials: CA RN License/CHPN preferred. Experience:
Minimum of two years of healthcare experience required. Must have
at least two years of experience in hospice. Track record of
customer service excellence required. Core Competencies: Knowledge
of hospice requirements including Medicare, Medicaid, and private
insurance guidelines. Ability to respond timely to the needs of
physicians, discharge planners, long-term care partners, patients,
and family members. Ability to coordinate services with referral
sources, hospice staff, patients, and families. Ability to
communicate effectively and work well with others; consistently
present with a calming manner and positive attitude. Exceptional
listening skills, creativity, and problem solving are vitally
important to the time-sensitive nature of the work performed in
this role. Must have, or develop quickly, skills to navigate
assorted spreadsheets, and our EMR -Matrix Care. Other: Valid
Driver's License, reliable transportation and auto insurance.
EXCELLENT BENEFIT PACKAGE INCLUDES: Health insurance coverage,
Medical/Dental/Vision 100% paid by employer Matching 401K plan Free
Life Insurance/LTD plan Continuous professional and clinical
training Generous PTO accrual Holiday Pay EAP - Employee Assistance
Program Small service area Optional Aflac supplemental insurance
Hospice of the North Coast is committed to equal employment
opportunity. We will not discriminate against employees or
applicants for employment on any legally recognized basis
("protected class"), including, but not limited to, veteran status,
race, color, sex, religion, gender identity, national origin or
disability status. Disclaimer: For all our employees, we conduct
pre-employment drug and physical tests, as well as background
checks that include criminal records, employment history, education
verification, and an OIG exclusion review.
Keywords: Hospice of the North Coast, Montebello , RN Admissions Resource Nurse, Customer Service & Call Center , Carlsbad, California
