Case Manager Generalist Montebello Tiny Homes Project
Company: Volunteers Of America Los Angeles
Location: Montebello
Posted on: June 24, 2022
Job Description:
Helping Our Most Vulnerable Change Their Life Stories Volunteers
of America is a non-profit human services organization committed to
serving people in need, strengthening families, and building
communities. VOALA provides a variety of social services to Los
Angeles area communities such as Head Start programs, Upward Bound
college prep programs, veterans' services, homeless shelters,
low-income housing program as well as drug and alcohol
rehabilitation. Learn more at www.voala.org . MONTEBELLO TINY HOMES
The Montebello Tiny Homes Program is non-congregate (tiny home)
bridge housing program. The site will contain 30 units for
individuals experiencing homelessness. This program serves persons
experiencing homelessness (PEH) that are currently living near the
site. JOB SUMMARY AND PURPOSE The Case Manager (Generalist)
provides intensive case management services to clients classified
as low acuity. The Case Manager is the primary point of contact to
coordinate services and care for assigned clients. Each Case
Manager handles a caseload of individuals in need of a wide variety
of human services resources and provides the full range of services
available DUTIES AND RESPONSIBILITIES
- Conducts comprehensive screenings and assessments with
-individuals (or families) to collect functional, environmental,
psycho-social, financial, employment, housing, educational, and
health information, as appropriate
- Assess barriers facing the clients and develop a case
plan.
- Coordinate individualized planning with clients to meet short-
and long-term needs.
- Provide service linkages and support systems -to ensure
identified needs are met.
- Coordinates case conferences with residents, consults with
service team, monitors progress of clients on case plan, assists
clients to meet the agreed upon goals.
- Acts as advocate for client before judicial, community, social
service, and administrative bodies as needed; facilitates support
groups and client participation as appropriate. Qualifications
REQUIREMENTS:
- Must be able to pass a fingerprint clearance, background check,
including criminal history, personal references, employment and
education verifications EDUCATION:
- Associate's Degree, (in a Social Services related
discipline)
- OR A combination of education and relevant experience (two
years' total). EXPERIENCE:
- No prior experience required with a relevant Bachelor's
degree
- Otherwise, a Minimum 1-year general experience in case
management in addition to the education requirement - ie: a
candidate without a degree would require two years of experience in
the field plus one year as a case manager or similar job experience
KNOWLEDGE:
- Case Management ethics, HIPAA, Programmatic standards of
operation and clinical engagement, clinical documentation methods,
client focused ideology TECHNOLOGY SKILLS:
- Basic Microsoft operating system navigation, outlook, word,
excel, power-point SKILLS AND ABILITIES:
- Ability to perform under circumstances of possible emotional
stress and conflict, including dealing with un-cooperative
clients.
- Ability to communicate effectively in oral and written English
language.
- Ability to safely and successfully perform the essential job
functions consistent with the ADA, FMLA, and other federal, state,
and local standards, with or without reasonable accommodation,
including meeting qualitative and quantitative productivity
standards.
- Ability to maintain regular, punctual attendance consistent
with ADA, FMLA, and other federal, state, and local standards.
COMPETENCIES:
- Build rapport with those encountered in all aspects the work
day.
- Build trust, act trustworthy
- Follow instructions and VOALA procedures
- Learn and apply principles of client-centered, strength-based
counselling (including the principles of the recovery model and
trauma-informed practice)
- Able to identify successes, challenges, and barriers impacting
the completion of plans prepared for clients.
- Apply principles of professional boundaries and ethics to on
the job situations
- Able to de-escalate threatening/volatile situations with
clients, or in the workplace PREFERRED QUALIFICATIONS:
- Bachelor's Degree (Social Work, Social Services, public
administration, public health or related field)
- 1 year of experience working with target population
- HMIS navigation VOALA BENEFITS SUMMARY:
- Choice of 3 medical insurance plans
- Choice of 2 dental insurance plans (one plan for employee only;
has no premium)
- Vision insurance plan
- Voluntary Supplemental Coverage
- Accidental Injury Coverage
- Hospital Care Coverage
- Critical Illness Coverage
- Pet Insurance
- Paid vacation time
- Company funded 401a retirement pension plan
- Optional employee contribution to 403b retirement savings
plan
- Life and AD&D insurance
- Programs to maintain your health and well-being
- Employee Assistance Plan (EAP) - (No cost to employee and 100%
confidential)
- Company funded Short-term Disability Insurance (STDI)
Insurance
- Company funded Long-term Disability Insurance (LTD) Volunteers
of America is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex including sexual
orientation and gender identity, national origin, disability,
protected Veteran Status, or any other characteristic protected by
applicable federal, state, or local law This employer participates
in E-Verify as required by the federal government and will provide
the federal government with your Form 1-9 information to confirm
that you are authorized to work in the U.S. If E-Verify cannot
confirm that you are authorized to work, this employer is required
to give you written instructions and an opportunity to contact
Department of Homeland Security (OHS) or Social Security
Administration (SSA) so you can begin to resolve the issue before
the employer can take any action against you, including terminating
your employment.
Keywords: Volunteers Of America Los Angeles, Montebello , Case Manager Generalist Montebello Tiny Homes Project, Executive , Montebello, California
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