Company: El Pollo Loco
Posted on: March 15, 2023
Have you ever envisioned leading a team to success or dared to
help manage a million-dollar business? Well here's your opportunity
to live the dream! Put your team-building skills to the test and
bring us your passion, energy, and strong customer service skills.
We'll provide you with an awesome training program, great mentors
and an exceptional team that will help you launch your career. The
rest is up to you!
What's in it for you!
We offer eligible Employees the following Benefits/Perks:
- Medical + Dental + Vision Insurance
- 401(K) Plan with match and immediate vesting
- Flexible Spending Accounts
- Basic Life and AD&D/Long Term Disability
- Tuition Reimbursement Program (General Manager and Assistant
- Meal Discounts Requirements:
- Experience: Must be an EPL Shift Leader or have 2-4 years of
supervisory experience, preferably within a restaurant environment.
Familiarity with Point-Of-Sale systems is desired.
- Education: High school diploma or equivalent (GED)
- Communication: Excellent written and verbal English
communication skills (second language a plus)
- Competencies: Basic math and computer skills, and strong
interpersonal and conflict-resolution skills
- Driving/Vehicle : Must be at least 18 years old and possess a
valid driver's license and a reliable vehicle that may be used for
- Food Handler Card: Must have a Serve Safe Certificate at time
of hire or obtain a Serve Safe Certificate and pass the EPL Food
Safety Audit (FSA) class upon hire, where applicable. Job Details:
- Work Hours: Full-Time schedule, and may work any shift
including opening, mid-day, and closing. The great news is that our
restaurants are not open 24 hours!
- Career Advancement/Career Plan: We promote heavily from within,
so from an AM you can develop to become a General Manager, Area
Leader, Director of Operations, and beyond!
- Work Attire: EPL logo'd shirt will be provided, and black
slacks and no-slip shoes are required Assistant Manager Job
- Supervising assigned shifts, and provides supervision to crew
members in the absence of the General Manager
- Training and developing crew members
- Completing administrative tasks (e.g. financial and inventory
control, schedules, logging maintenance, etc.)
- Creating and ensuring exceptional guest experiences
- Ensuring compliance with all security, food safety, quality,
and cleanliness standards
- Maintaining cost controls and contributing to the sales/profit
- Building your skills and leveraging the available tools to
prepare yourself for a future General Manager role Company &
For over 35 years El Pollo Loco continues to dominate the market in
delivering the best citrus-marinated fire-grilled chicken. We
opened our first restaurant in 1980 in Los Angeles, and today we
are over 450 restaurants strong and still growing! From our
products to our people, we're truly amazing!
Position Purpose: In the absence of the General Manager, manages
operations including all aspects of the business. Creates "Best in
Class" experience for both guests and crew by ensuring the
restaurant is operated according to all EL Pollo Loco policies,
procedures and standards. Assists GM in the coaching, training and
supervision of El Pollo Loco crew members.
Essential Duties and Responsibilities:
- Provides supervision to Crew members in the absence of the
General Manager. Opens and/or closes restaurant according to El
Pollo Loco policy and procedure including restaurant set-up, food
preparation and restaurant cleaning. Coaches, directs and
establishes priorities for Crew members during their shift. May
cover a work station for part of a shift and/or fill-in for crew
members during their break periods. Adjusts the number of employees
on duty based on anticipated sales volume to maintain productivity,
guest service standards and ensures labor hour standards are
achieved. Monitors and adjusts food production according to the
needs of the business and adheres to food cost standards. Monitors
guest service and speed of service to ensure that company goals are
being met. Ensures that all crew members are complying with the
uniform and grooming policies and procedures. Follows all
restaurant security procedures to ensure the safety of the Crew
members and guests.
- Performs administrative tasks including assignment of and
opening of registers for cashiers, performs cash audits pre and
post shift ensuring all drawers balance, closes cash management and
secures funds at the end of the day according to EPL cash handling
procedure. Answers telephone and responds to emails sent to the
restaurant. Takes, verifies and delivers catering orders. Handles
guest complaints and requests. Assists General Manager with
workforce scheduling and selection and hiring of new employees
including conducting first interviews. Under direction of General
Manager assists with new employee orientation. Conducts restaurant
walk-thru at the beginning and end of the shift, including multiple
times throughout the shift, promptly addressing any safety or
- Trains Crew members in SPECS and new products and procedures.
Conducts periodic checks of the food temperatures and ensures all
Crew members comply with all health department and food safety
standards. Ensures Crew members comply with safety practices and
follow Quality Service Cleanliness (QSC) standards. Follows proper
reporting procedures for work related accidents. Ensures that all
Crew members are complying with time keeping regulations. Ensures
open team communications and all Crew members are treated with
respect and dignity, immediately reporting any claims of
inappropriate behavior to the Area and Human Resource Leader.
Issues disciplinary notices to employees and coordinates
performance improvement plans with General Manager and Human
- In collaboration with the General Manager, takes weekly
inventory and enters information into Micros. Reviews inventory
on-hand and places food order with approved vendor. Receives and
verifies food delivery before placing into inventory.
- Interacts professionally and ethically, constructively
participating as a collaborative team member or leader in pursuit
of common goals.
Non-Essential Duties and Responsibilities:
- The job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee and may include other duties as
assigned. Supervisory Responsibilities: This position oversees
others (guides tasks, ensures schedules are followed, trains others
and may provide input concerning performance.
Qualifications - Education, Experience, License/Certifications:
To perform this job successfully, an individual must be able to
satisfactorily perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions of the job. The
requirements listed below are representative of the education
and/or experience required.
Education and/or Experience:
High school diploma or equivalent (GED) preferred. Must be an EPL
Shift Leader or have 2-4 years of supervisory experience,
preferably within a restaurant environment.
Must be at least 18 years old and possess a valid driver's license
and a reliable vehicle that may be used for company business. Must
have a Serve Safe Certificate at time of hire or obtain a Serve
Safe Certificate and pass the EPL Food Safety Audit (FSA) class
The pay range identified is the hourly or salary rate El Pollo Loco
expects to pay for the posted position. This range does not include
any benefits or bonus opportunities that might be available for the
position based on position and eligibility criteria. Individual pay
will vary based on a variety of factors including years of
experience, industry experience, education, geography, etc.
- Pay Type Hourly
- Min Hiring Rate $19.00
- Max Hiring Rate $24.00
Keywords: El Pollo Loco, Montebello , Assistant Manager, Executive , Montebello, California
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