Director of Permanent Supportive Housing
Company: LA Family Housing
Location: North Hollywood
Posted on: April 25, 2024
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Job Description:
POSITION: Assistant Director of Permanent Supportive Housing
DIVISION: Programs - Permanent Supportive Housing (PSH) LOCATION:
North Hollywood, CA HIRING RATE: $80,872/annually WHY JOIN US: You
believe that every person deserves a place to call home. You see
that homelessness is a systemic issue and want to be a part of the
solution. You are ready to utilize your talent, experience, and
creativity towards purpose-driven work. You want to work alongside
industry leaders to learn, implement, and pioneer best practices.
LA Family Housing is a leading non-profit agency in Homeless
Services and Real Estate Development. With 40 years of experience
and 13,000+ lives changed each year, we know what it takes to end
homelessness. We take tremendous pride in the emergence of our
staff as national leaders in innovation, best practices, and policy
within housing production and homeless services. Join the fight to
end homelessness and make a difference in people's lives at LA
Family Housing! THE POSITION The Assistant Director of Permanent
Supportive Housing is responsible for supervision of program
implementation of Intensive Case Management Services (ICMS) for the
various LA Family Housing Permanent Supportive Housing sites (PSH)
that serve single adults, families, and veterans experiencing
homelessness in Los Angeles and Ventura Counties. The Assistant
Director of Permanent Supportive Housing will ensure that proper
documentation, contractual occupancy and enrollment rates, and
statistical data are maintained and accurately reported in
appropriate databases. The Assistant Director of Permanent
Supportive Housing will perform a variety of skilled duties
directly related to program management activities, including but
not limited to, reviewing reports and ensuring contractual outcomes
are met. WHAT YOU'LL DO: Represents LAFH as the secondary point of
contact for all PSH contracted programs, including programs
connected to the LA County Department of Health Services (DHS),
Department of Mental Health (DMH), and the Housing Authority of the
City of Los Angeles (HACLA) Leads and participated in regular
scheduled meetings with departmental Managers, Funding Agency
Program Managers and Property Managers for case conferencing and
coordination of services Oversight of service provision in
Permanent Supportive Housing ICMS activities provided by LAFH
Permanent Supportive Housing staff Provides crisis intervention
case consults as needed to staff and ensures department managers
are supporting their teams in upholding the goals of ICMS to
maintain housing In partnership with the administrative assistant,
manages PSH department petty cash including the disbursement of
petty cash, tracking of spent cash, accumulation of supporting
documentation and receipts, and submission to Finance Works with
department managers and the Quality Assurance Team to ensure
services are tracked efficiently, consistent data collection within
appropriate program data systems Homeless Management Information
System (HMIS) and Client Housing Access Monitoring Program (CHAMP,
if applicable) is maintained; on-going program file reviews are
consistent; and any other monthly, quarterly, and/or annual
reporting as contractually required is completed MANAGING STAFF
Communicates company goals, safety practices and deadlines to team
Promotes team member adherence to company regulations and
performance goals Motivates team members and provide on-going
supervision and feedback Conducts timely performance evaluations
and ensure submission to HR Coach and develops direct supervisees
and assess performance Conducts work schedules Reviews and approves
timesheets Ensures staff attends and completes required trainings
Documents and consults with HR regarding employee relation and
staff performance issues Actively participates in the hiring
process, including interviewing, onboarding and training Ensures
clear communication of departmental goals and outcome measurements
Ensures company brand materials and physical working spaces meet
and exceed company presentation standards OTHER Attends regular
staff and agency meetings Additional tasks, projects and
responsibilities as assigned by supervisor Ability to work a 9/80
work schedule and be available on-call 24/7 as a secondary contact
to provide guidance and supervision with crisis intervention as
needed, and/or other PSH building related issues WHAT YOU'RE
SKILLED AT: Passion for ending homelessness, with superior
knowledge of related best practices (motivational interviewing,
housing first, harm reduction, trauma informed care, etc.) Strong
clinical judgement and ability to resolve mental health crises
Exercise independent judgment and leadership abilities, with strong
written and verbal communication skills Understanding of the
Coordinated Entry System (CES) and its overarching goal of
achieving "functional zero" Working knowledge of the HACLA/HACoLA
voucher system Social service or non-profit management experience
and ability to work independently Extensive knowledge of issues and
resources related to homelessness (medically fragile adults,
substance use, mental health, domestic violence, etc.)
Detail-oriented with an ability to manage and comply with a variety
of program requirements Ability to work closely and effectively
with other departmental leadership to achieve program goals and
maintain excellent service delivery Ability to work in an
environment subject to ongoing change Outstanding organizational
skills Proficient in computer systems (Microsoft Word, Excel,
PowerPoint, Outlook) HMIS and CHAMP experience required Bilingual
(English/Spanish) desirable OTHER Maintain and execute confidential
information according to HIPAA standards Obtain and maintain
CPR/First Aid Certification Ability to pass post offer Tuberculosis
(TB) clearance Travel is a regular duty for this position and is
required 30% of the time Use of a personal vehicle to travel
between worksites and other locations is required Must have and
maintain a valid California Driver's License and auto insurance in
good standing Ability to work a 9/80 work schedule and be flexible
with working weekends WHAT YOU'VE ACCOMPLISHED: Master's degree in
social work, Psychology, or related field desirable At least three
(3) years of social service experience At least two (2) years of
relevant management and supervisorial experience in social services
Experience in a homeless service setting highly desired Experience
with Homeless Management Information System (HMIS) WHAT WE OFFER :
Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529
Education Savings Plan, Long Term Disability, Employee Assistance
Program, Flexible Spending Accounts (FSA), Legal Access Plan,
Employee Appreciation Program, Company Sponsored Employee Events,
Staff Development, 9/80 Alternative Work Schedule, Paid Sick,
Vacation and 13 Observed Holidays, Public Service Loan Forgiveness
Program Eligibility and more! PHYSICAL DEMANDS, ENVIRONMENTAL
CONDITIONS, EQUIPMENT The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Potential physical demands
include but are not limited to: walking, climbing stairs, handling,
finger/grasp/feel objects and equipment, reaching, communicating,
being mobile, repetitive motions, visual activity, driving, and
entering buildings. Comfortable working in a pet-friendly
environment required. If an accommodation is needed, please inform
the Human Resources Department. EQUAL EMPLOYMENT OPPORTUNITY LAFH
is committed and proud to provide equal employment opportunities to
all employees and applicants without regard to race, color,
religion, sex, sexual orientation, national or ethnic origin, age,
disability or status as a veteran. FAIR CHANCE ACT LA Family
Housing will consider qualified applicants with a criminal history
pursuant to the California Fair Chance Act. You do not need to
disclose your criminal history or participate in a background check
until a conditional job offer is made to you. After making a
conditional offer and running a background check, if LA Family
Housing is concerned about conviction that is directly related to
the job, you will be given the chance to explain the circumstances
surrounding the conviction, provide mitigating evidence, or
challenge the accuracy of the background report. Find out more
about the Fair Chance Act by visiting the California Department of
Fair Employment and Housing's Fair Chance Act webpage. Travel
Required Yes. 30% Travel required; Use of personal vehicle required
Qualifications Education Preferred ------Masters or better in
Social Work or related field. Experience Required ------Experience
with Homeless Management Information System (HMIS) ------2 years:
Relevant management and supervisorial experience in social services
------3 years: Social service experience Preferred ------Experience
in a homeless service setting Employment Type: Full Time
Keywords: LA Family Housing, Montebello , Director of Permanent Supportive Housing, Executive , North Hollywood, California
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