Senior Manager, Customer Insights

Company: VirtualVocations
Location: Bell Gardens
Posted on: April 27, 2025

Job Description:

A company is looking for a Senior Manager, Customer Insights & Optimization.
Key Responsibilities

Analyze customer journeys to identify opportunities for improvement and optimization strategies
Lead the development of a structured framework for diagnostic, predictive, and prescriptive insights
Manage and mentor a team of analysts, fostering a culture of curiosity and innovation

Required Qualifications

Bachelor's or Master's degree in Business, Analytics, Marketing, or a related field
7+ years of experience in customer insights, analytics, or optimization roles
Proficiency in data analysis tools (SQL, Python, R) and visualization platforms (Tableau, Power BI)
Strong business acumen to translate complex data into strategic recommendations
Proven experience managing and mentoring teams in a fast-paced environment

Keywords: VirtualVocations, Montebello , Senior Manager, Customer Insights, Executive , Bell Gardens, California

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