Inside Sales/ Customer Service Representative
Company: Glass Doctor - Norcross
Posted on: January 16, 2022
We specialize in all things glass. Established in 1962 with one
shop in Seattle, Wash., today Glass Doctor offers quick and
affordable glass services to business, home, and auto owners at
more than 270 locations across the United States and Canada. Our
team of qualified experts lives our code of values of Respect,
Integrity, and Customer Focus while having fun in the process! We
hire reliable, friendly, and customer service-focused glass
professionals and office staff who are dedicated to creating a
delightful customer experience.
As Inside Sales and Customer Service Representative, you are a key
member of the team and represent Glass Doctor on sales and support
calls. You are responsible for proactively generating sales as well
as handling service requests and customer complaints. Exemplifying
our code of values, you show respect and courtesy to all customers
This position is for you if you are self-motivated, energetic, and
results oriented with a high level of work intensity and a bias for
action. You are driven to provide the highest level of customer
service and satisfaction and able to effectively manage a variety
of situations on a day day-to-day basis.
* Meet or exceed monthly sales goals
* Receive incoming calls in professional and courteous manner
* Perform marketing and sales functions to sell additional work and
* Complete work orders, return customer calls, and respond to
* Perform other duties as needed which may include cross-training
in related positions
* Prior experience in the auto and/or flat glass industry is a
* Computer literate, with working knowledge of work processing,
business software and spreadsheet applications
* Proficiency to navigate tablet based technology
* Excellent communication skills
* Good organizational and time management skills
* Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and
our hiring manager will follow-up!
Around here, we're not just glass experts. We're skilled craftsmen.
Makers. Doers. Problem solvers. We're helping our customers make
their homes the best they can be, and their cars as safe as
possible. Come join a brand rich in tradition, big on collaboration
and learning. A place where your ideas and expertise are valued
above all. After all, without your vision, our customers couldn't
achieve their own.
Keywords: Glass Doctor - Norcross, Montebello , Inside Sales/ Customer Service Representative, Sales , Montebello, California
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