Customer Service Representative

Company: Link Staffing Montebello, CA
Location: Montebello
Posted on: August 1, 2022

Job Description:

Job Description The position is an administrative position and works closely with our customers on addressing ALL customer issues. Must love the Phone. Answer 30-40 calls daily. Need to resolve issues with the fulfillment of the process. Includes: Order Entry Shipping LTL Post Sales warranty issues. Must be able to track and monitor orders through the order fulfillment cycle. Assist in entering orders. Research and troubleshoot problem orders as indicated by Home Depot, Lowes, and Wayfair. Must monitor order alerts. Follow up on compliance reporting issues at Home Depot, Lowes, and Wayfair. Resource for returns and claims from customers. Learn and understand our products to support post-sales issues. Will be a member of a small but talented customer service group that services Home Depot, Lowes, and Wayfair. Skills and Experience: Excellent communicator. 30-40 phone calls daily, emails, and customer inquiries via chat. Accurate data entry. Familiarity with Supplier Hub, Loweslink, Wayfair, and or other large company web portals. Customer Service in Order processing venue. Hours: 6 AM to 2:30 PM - M-F Company Description Staffing Company - Direct Hire, Temp-to-Hire, Temporary work.

Keywords: Link Staffing Montebello, CA, Montebello , Customer Service Representative, Sales , Montebello, California